Privacy Policy

Last Updated: August 2026

Welcome to Nexalam. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://nexalam.com/ or make a purchase from our store.

Information We Collect

When you use our website, we may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment providers)

• Order history

• IP address

• Browser type and device information

• Cookies and website usage data

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Communicate order updates

• Prevent fraud and improve website security

• Improve our products and services

• Personalize your shopping experience

• Send promotional emails (only where you have given consent or where permitted by law)

Payment Security

We do not store your full payment card details on our servers.

Payments are processed securely through trusted third-party payment providers that use industry-standard encryption and security measures.

Cookies

Our website uses cookies to:

• Keep your shopping cart active

• Remember your preferences

• Improve website performance

• Analyse visitor behaviour

• Support advertising and remarketing campaigns

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We never sell your personal information.

We may share limited information only with trusted third parties necessary to operate our business, including:

• Shipping and delivery partners

• Payment processors

• Website hosting providers

• Analytics providers

• Marketing service providers (where applicable)

• Legal authorities when required by law

Data Security

We use appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

While no online system can guarantee absolute security, we continuously work to safeguard your data.

Your Rights

If you are located in the United Kingdom, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data where applicable

• Restrict or object to certain processing

• Withdraw consent for marketing communications

• Request a copy of your personal data

To exercise these rights, please contact us using the details below.

Data Retention

We retain your information only for as long as necessary to:

• Fulfil your orders

• Meet legal and tax obligations

• Resolve disputes

• Enforce our policies

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

Nexalam

Website: https://nexalam.com/

Email: nexalamsupport@gmail.com

Phone: +8801715746722