Shipping policy

Shipping Policy
Thank you for shopping with NexShope. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
If there is a delay due to high order volume or unforeseen circumstances, customers will be notified via email or phone.
2. Shipping Time
Estimated delivery times may vary depending on your location:
Within the city/region: 2–5 business days
Nationwide delivery: 3–10 business days
Remote areas: Delivery may take additional time
Delivery times are estimates and are not guaranteed.
3. Shipping Charges
Shipping charges are calculated during checkout based on the delivery location and order size.
Promotional offers or free shipping campaigns may be available from time to time.
4. Order Tracking
Once your order has been shipped, you may receive a tracking number or shipping confirmation via email or SMS, where applicable.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
NexShope is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Additional shipping charges may apply if a package needs to be re-shipped.
6. Lost or Damaged Packages
If your package is lost or arrives damaged:
Contact us within 48 hours of receiving the package.
Provide your order number and supporting photos (if applicable).
We will investigate the issue and work toward an appropriate resolution.
7. International Shipping
If international shipping is available:
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Delivery times may vary depending on customs clearance procedures.
8. Contact Us
For any shipping-related questions or concerns, please contact us:
NexShope
Phone: 057752941
Email: nexofficaall@gmail.com