Terms of service
Terms of Service
Last Updated: August 2026
Welcome to Nexalam. By accessing or using our website at https://nexalam.com/, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.
2. Products and Services
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to:
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Correct errors or inaccuracies.
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Update product information without prior notice.
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Discontinue products at any time.
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Limit the quantity of products available for purchase.
Product images are for illustrative purposes only. Actual colours may vary slightly depending on your screen settings.
3. Pricing and Payment
All prices displayed on our website are shown in the applicable currency at checkout.
We accept secure payments through the payment methods available during checkout.
Orders will only be processed after successful payment authorisation.
4. Order Acceptance
After placing an order, you will receive an order confirmation email.
This confirmation does not mean your order has been accepted. We reserve the right to cancel or refuse any order for reasons including:
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Product unavailability
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Pricing or listing errors
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Suspected fraudulent activity
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Payment verification issues
If payment has already been taken, any approved refund will be processed promptly.
5. Shipping and Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
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Courier services
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Customs procedures
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Severe weather
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Public holidays
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Events beyond our reasonable control
6. Returns and Refunds
Our Returns and Refunds are governed by our Return & Refund Policy.
If you receive a damaged, faulty, or incorrect product, please contact us as soon as possible with your order number and supporting photos.
7. Intellectual Property
All content on this website, including but not limited to:
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Logos
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Product images
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Graphics
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Text
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Website design
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Icons
is the property of Nexalam or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
8. User Conduct
You agree not to:
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Use the website for unlawful purposes.
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Attempt to interfere with website security.
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Upload harmful software or malicious code.
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Submit false or misleading information.
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Violate any applicable laws or regulations.
9. Limitation of Liability
To the fullest extent permitted by law, Nexalam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion is not permitted under applicable law.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms of Service at any time. Any changes will become effective once published on this page.
Your continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Kingdom.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Nexalam
Website: https://nexalam.com/
Email: nexalamsupport@gmail.com
Phone: +8801715746722